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Our Policy

To Our Customers
This Business Operates on the Basis of Service
If you're satisfied, please tell others.
If you're not ... please tell us.


As our customer, we welcome you. You will receive the finest quality repairs available. These repairs are made possible only by our continued dedication to the collision industry. We are:

  • Keeping our shop equipped with the technology needed to fix today’s complex vehicles;
  • Ensuring our technicians are up-to-date through on-going training; and,
  • Striving to meet top quality standards of paint and repair work.

At Sarkis’s satisfying our customers is the most important goal we have, and being a family owned and family operated business for over 27 years enables us to do just that.

Our Code of Ethics, as a member of the business community, is for honesty, integrity, safety, and craftmanship.

You, as a customer, may have some questions or concerns with the estimating and repair process… this page was designed with those questions in mind. If after reading this page you have any questions our trained professionals are ready and willing to help you in any way they can.

  1. Your vehicle is most likely the second largest investment you’re likely to make. Preserve it’s value and your safety by having it repaired by professionals.
  2. Never drive a car that could be unsafe because of damages.
  3. You are not required by law to obtain more than one estimate or appraisal.
  4. Some insurance companies may want you to visit their drive-in claims center before having your vehicle repaired. You can do this, or you can leave your vehicle with us and ask that the insurance company inspect it at our shop.
  5. Your insurance company cannot insist that you take your vehicle to a particular shop. It is your vehicle and your choice as to where you get the repairs completed.
  6. Differences in repair estimates are common. A lower estimate may be missing some necessary work.
  7. Ask the shop to explain the estimate they have given you and why there are differences from another estimate you have received.
  8. Choose a shop that has unibody repair equipment and certified technicians (by I-Car or ASE, for example).
  9. Ask if the shop offers a repair warranty and how long the warranty is for.
  10. Let us help you negotiate your claim with the insurance company.

Newcastle Industrial Park - 330 Dalton Ave., Miramichi, NB
Tel: (506)622-2818  Fax: (506)622-3355  e-mail: sarkis@nb.aibn.com

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